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    • Home
    • Demo Video
    • Pricing
    • Get Started
    • Terms of Service
    • Privacy Policy
    • Refund Policy
    • GDPR Compliance Statement
    • FAQs
  • Home
  • Demo Video
  • Pricing
  • Get Started
  • Terms of Service
  • Privacy Policy
  • Refund Policy
  • GDPR Compliance Statement
  • FAQs


❓ What does AI Costs actually do?

AI Costs is a desktop app that rewrites solicitor time entries into clear, formal, bill-ready sentences. It helps speed up the costs drafting process by allowing you to review and adjust fully formed sentences, rather than drafting from scratch.


❓ Do I need internet access to use the app?

Yes, an internet connection is required to process rewriting requests. All processing is real-time, with rewritten content returned securely. However, your spreadsheet files and drafts are stored locally on your device.


❓ Where is my data stored?

Nowhere outside your machine. Your spreadsheet stays on your device. The app sends one cell at a time for rewriting via encrypted connection, and we do not store or retain your data. Drafts are saved only in your local browser storage.


❓ Is the app GDPR-compliant?

Yes. AI Costs is designed with full UK GDPR compliance:

  • You remain the Data Controller
     
  • We act as a Data Processor only
     
  • No personal or case data is retained by us
     
  • All processing is encrypted, and infrastructure is UK/EU-based
     

We also recommend redacting client names or sensitive identifiers before processing.


❓ What file types does the app accept?

The app accepts .xlsx and .xls Excel spreadsheets. You’ll be guided to map columns before rewriting begins.


❓ Can I use this with CostsMaster?

Yes. The app is designed to integrate seamlessly with your existing Excel-to-CostsMaster workflow. It outputs a cleaned, formatted spreadsheet ready for import.


❓ Can I use this without CostsMaster?

Yes, absolutely. While AI Costs is designed to complement workflows that involve CostsMaster, it works perfectly on its own.


The rewrite engine follows formatting and tone conventions based on standard costs categories:


  • DOC – Documents
     
  • PW_LTC – Long Phone Call
     
  • PW_LLO – Long Letter Out
     
  • LW_LEO – Long Email Out
     

Even if you're not using CostsMaster, you can still benefit from structured, formal rewrites aligned with common billable categories.


❓ How is the app licensed?

Licensing is monthly via standing order. You’ll receive a licence key after signup, which you enter in the app to unlock access.


❓ What if I need to install it on more than one machine?

Each licence is linked to a single device. If you need multiple seats or a firm-wide licence, contact us for custom pricing.


❓ What if I accidentally close the app or refresh the page?

Your progress is automatically saved locally. When you reopen the app, it will offer to restore your last draft.


❓ Can I get a refund?

We offer refunds in limited cases, such as technical failure within the first 7 days. Email admin@aicosts.co.uk with your request and we’ll review it within 21 days.

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