When selecting your columns in the app - make sure you choose the correct column in your data for "Location".
Ensure your spreadsheet has the location codes next to each row:
Code
DOC = Documents
PW_TC = Standard Call
PW_LO = Standard Letter
PW_EO = Standard Email
PW_LTC = Long Telephone call
PW_LLO = Long Letter Out
PW_LEO = Long Email
TWA = Travelling and waiting
Proc_Step = Procedural steps
You can also assign these in the app manually and hit rewrite.
The model will rewrite DOC, PW_LLO, PW_LTC and PW_LEO - leaving routine comms untouched (PW_EO, PW_TC, PW_LO.)
If you need help please contact admin@aicosts.co.uk